Frequently Asked Questions


Is it possible to save/edit the pictures shown in the log window?
Yes, it is. Just click on the image. It will be opened in for your viewing pleasure. You may save it from there, too. There is also a preferences option to save images immediately. The path where images are stored is configurable.
You mention the scripting capabilities of RedHand. Can you provide an example?
Have a look at the Scripts page.
I forgot my password. What can I do?
Open the RedHand preferences panel and stop RedHand. Then quit System Preferences and open (in your Utilities folder). Enter

defaults delete com.soma-zone.RedHand password

I cannot pair my phone with RedHand. How does it work?
Please follow these steps:
  • open OSX Bluetooth preferences
  • enable Bluetooth here
  • open iOS Bluetooth preferences
  • enable Bluetooth here, don't leave the panel yet; do not attempt to tap the computer in the iOS Bluetooth prefs, even though it says "Not Connected"
  • wait until the phone appears in the OSX Bluetooth preferences
  • click 'Pair' in the OSX Bluetooth preferences
  • accept the pairing request on the phone
  • setup the phone in the RedHand preferences

Enabling Bluetooth using the Bluetooth button (the one that appears when swiping up from the bottom edge of your phone) is not enough for OSX to discover the phone. Leave the iOS Bluetooth preferences panel open. Once set up, however, you can use this button to lock/unlock your Mac via RedHand.

Payment / Licenses

I bought RedHand and have received a license key. What am I supposed to do with it?
Keep it safe. At the moment RedHand works without a license key but this will change.


How do I uninstall RedHand?
This is not exactly a frequently asked question, but It might be of interest to some.

To completely remove RedHand from your computer right-click on the RedHand icon in the System Preferences window. Select "Remove RedHand Preferences Pane" from the popup menu. Open and enter:

rm -rf ~/Library/Caches/com.soma-zone.RedHand

defaults delete com.soma-zone.RedHand

rm -f ~/Library/Preferences/com.soma-zone.RedHand.plist